Alberto Serrato Photography
Privacy Policy
Effective Date: April 7, 2026
1. Introduction
Alberto Serrato Photography ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website albertoserratophotography.com or contact us to inquire about our photography and videography services.
Please read this policy carefully. By using our website or services, you agree to the practices described here.
2. Information We Collect
We may collect the following types of information:
- Name, phone number, and email address
- Event details such as date, location, and type of event (quinceañera, wedding, etc.)
- Messages and inquiries submitted through contact forms or WhatsApp
- Payment information (processed securely through third-party processors; we do not store card data)
- Basic browsing data such as IP address and browser type (collected automatically via cookies)
3. How We Use Your Information
We use the information we collect to:
- Respond to your inquiries and provide photography/videography services
- Send appointment reminders, booking confirmations, and service updates via SMS, email, or WhatsApp
- Process payments and maintain our business records
- Improve our website and the quality of our services
- Comply with applicable legal obligations
4. SMS and Text Message Communications
By submitting your phone number through our website contact form or any opt-in mechanism, you consent to receive text messages from Alberto Serrato Photography related to your booking, appointment reminders, and service information.
- Message frequency may vary.
- Message and data rates may apply.
- To opt out at any time, reply STOP to any message.
- For assistance, reply HELP or contact us at info@albertoserratophotography.com.
We do not sell or share your phone number with third parties for marketing purposes. Your data is never sold, rented, or shared with lead list brokers or affiliates.
5. Sharing Your Information
We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following limited circumstances:
- With trusted service providers who assist us in operating our website or conducting our business (e.g., payment processors, cloud storage), under strict confidentiality agreements.
- When required by law, court order, or governmental authority.
- To protect the rights, property, or safety of our business or others.
6. Cookies and Tracking
Our website may use cookies and similar tracking technologies to improve your browsing experience and analyze website traffic. You may control cookie settings through your browser preferences. Disabling cookies may affect certain functionality of the site.
7. Data Retention
We retain your personal information only as long as necessary to provide our services and fulfill the purposes outlined in this policy, or as required by law. You may request deletion of your data at any time by contacting us.
8. Children's Privacy
Our services are intended for individuals 18 years of age or older, or minors whose parents or guardians have provided consent on their behalf. We do not knowingly collect personal information from children under 13 without parental consent. If you believe we have inadvertently collected such information, please contact us immediately.
9. Your Rights
Depending on your location, you may have the right to:
- Access the personal information we hold about you
- Request correction of inaccurate information
- Request deletion of your personal data
- Opt out of SMS or marketing communications at any time
To exercise any of these rights, contact us using the information below.
10. Security
We implement reasonable administrative, technical, and physical safeguards to protect your personal information. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.
11. Changes to This Policy
We may update this Privacy Policy from time to time. The updated version will be indicated by a revised effective date at the top of this page. We encourage you to review this policy periodically.
12. Contact Us
If you have any questions about this Privacy Policy or our data practices, please contact us:
Alberto Serrato Photography
Website: albertoserratophotography.com
Email: info@albertoserratophotography.com
Phone: (682) 518-4047